London (UK), November 2017 – Customer satisfaction is a key focus for retail organisations, but what about staff satisfaction? On 23 November 2017 from 16.00 17.00 GMT, a webinar will start that specifically addresses this issue. Generally speaking, by focusing internally as well as externally, firms cannot only achieve a real business transformation, but they can also bring their customer experience to life, too.
This webinar, with LEO Account Director, Sophie Ryde, and Jane Daly, Head of Strategic Insights at Towards Maturity, will take a look at some of the challenge areas that the retail sector faces. These include onboarding and induction, leadership development, and apprenticeships. Why blended learning programmes are perfectly suited to help meet these challenges will also be elucidated.
Join us and discover
- how blends can help retail organisations
- the unique needs of retail learners
- how content curation can improve learner experience
- how to measure the impact of learning effectively